Contact Us — Leathiques
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Real people, real craftsmanship — and a reply usually within a few hours.

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Every Way to Connect

Choose the channel that works best for you. We respond on all of them, fast.

Send a Message

We'd Love to Hear You

Fill in the form and our team will get back to you within a few hours.

✦ We typically respond within 2–4 business hours

Contact Details

Reach Us Directly

Our team is available and ready — serving customers in 50+ countries worldwide.

Business Hours
Monday – Friday9:00 AM – 6:00 PM EST
Saturday10:00 AM – 4:00 PM EST
SundayClosed
Public HolidaysEmail only
Customer Stories

Worn, Loved, Trusted

Don't take our word for it — here's what customers say after reaching out to our team.

4.9Average Rating
2K+Verified Reviews
98%Satisfaction Rate
<4hAvg. Reply Time
"

Emailed on a Friday evening about a custom jacket size. Had a reply with a full measurements guide by Saturday morning. That's not a company — that's a craftsman who genuinely cares.

JM
James Morrison
London, UK
Verified
"

Stitching came slightly loose after a year of daily use. One WhatsApp message and they arranged a free repair without question. The after-sales support alone is worth the premium price.

SR
Sofia Ramirez
New York, USA
Verified
"

Needed bulk apron pricing for my restaurant. They replied in under two hours with a full quote, samples offer, and a discount for repeat orders. Incredibly professional and very human.

AK
Antoine Kühn
Paris, France
Verified
"

Wasn't sure about motorbike suit sizing. The team walked me through measurements over WhatsApp with real patience. Perfect fit on the first wear — truly world-class service.

RN
Ravi Nair
Dubai, UAE
Verified
"

Asked about glove care and they replied with a detailed guide, then threw a conditioner sample in my next order. They go so far beyond what's expected — every single time.

LP
Lucas Petit
Lyon, France
Verified
"

Emailed on a Friday evening about a custom jacket size. Had a reply with a full measurements guide by Saturday morning. That's not a company — that's a craftsman who genuinely cares.

JM
James Morrison
London, UK
Verified
"

Stitching came slightly loose after a year of daily use. One WhatsApp message and they arranged a free repair without question. The after-sales support alone is worth the premium price.

SR
Sofia Ramirez
New York, USA
Verified
"

Needed bulk apron pricing for my restaurant. They replied in under two hours with a full quote, samples offer, and a discount for repeat orders. Incredibly professional and very human.

AK
Antoine Kühn
Paris, France
Verified
FAQ

Have a
Question?

We've answered the most common questions below. If you can't find what you need, our team is always happy to help personally.

Contact Support

We typically respond to all emails and WhatsApp messages within 2–4 business hours. During peak periods it may take up to 24 hours — but we always reply. No query goes unanswered.

Use the contact form above or email us directly. Include your measurements, preferred leather type, color, and any design references. We'll send a full quote within 24 hours at no obligation.

Email support@leathiques.com with your order number and description. For urgent matters, WhatsApp us directly. We stand behind every product and will resolve any issue quickly and fairly.

We offer hassle-free 30-day returns on all non-custom items. Custom-sized pieces cannot be returned unless there's a manufacturing defect. Contact us within 30 days and we'll make it right.

Yes — we work with retailers, hospitality brands, and corporate gifting clients. Select "Wholesale / B2B" in the contact form or email us with your requirements and order volumes.

Standard orders take 7–14 business days worldwide. Express shipping (3–5 days) is available at checkout. Orders over $200 qualify for free standard shipping to 50+ countries.

Still Have a Question?

Our team is online and ready. Pick the fastest channel for you.

Replies in <4 hours
100% Human Support
50+ Countries Served