Legal

Privacy Policy

Last updated — March 2026

Our Commitment

Your Privacy, Our Responsibility

At Leathiques, we believe in complete transparency about how we collect, use, and protect your personal information. This policy explains what data we gather, how we use it, and your rights over it.

We do not sell your personal data. Every piece of information you share with us is handled with the same care we put into our leather goods — with precision, purpose, and respect.

By using leathiques.com, you agree to the practices described in this policy. Questions? Reach us anytime at support@leathiques.com.

Information We Collect

Information you provide directly:

Name, email address, and phone number when ordering or contacting us
Shipping and billing address for order fulfilment
Payment information — processed securely by our payment provider, never stored on our servers
Body measurements if you request a custom-sized product
Messages sent via our contact form, email, or WhatsApp

Information collected automatically:

IP address and general geographic location (country/city level)
Browser type, device, and pages visited
Cookies and similar tracking technologies

We only collect what is genuinely necessary to serve you. We never collect sensitive data such as race, religion, or health information.

How We Use Your Data

Order processing — to confirm, fulfil, and ship your orders
Customer support — to respond to enquiries and handle custom orders
Account management — to maintain your order history and preferences
Communication — order confirmations and shipping updates

Marketing — promotional emails only if you have opted in; unsubscribe anytime
Website improvement — to understand how visitors use our site
Legal compliance — to meet obligations under applicable laws
Fraud prevention — to detect and prevent fraudulent transactions

We will never use your data for purposes beyond what is described here without your explicit consent.

Sharing & Cookies

We do not sell your personal data. We share information only with:

Shipping partners — name and delivery address to courier services only
Payment processors — handled by PCI-DSS compliant providers such as Stripe or PayPal
Analytics providers — anonymised data only (e.g. Google Analytics)
Legal authorities — only when required by law or court order

Cookies we use:

Essential — required for cart and session; cannot be disabled
Analytics — anonymised, help us improve the site
Marketing — only with your consent

You can control cookies through your browser settings at any time.

Security & Retention

How we protect your data:

All data transmitted over HTTPS with SSL encryption
Payment data processed by PCI-DSS compliant gateways — never stored on our servers
Access restricted to authorised team members only

How long we keep it:

Order records — 7 years (tax/legal compliance)
Customer accounts — until deleted or 3 years inactive
Marketing data — until you unsubscribe
Support communications — 2 years after resolution

Your Rights & Children

Regardless of where you are based, you have the following rights over your data:

Access — request a copy of data we hold about you
Rectification — request correction of inaccurate data
Erasure — request deletion of your data (subject to legal obligations)
Object — opt out of marketing at any time
Portability — receive your data in a machine-readable format

To exercise any right, email support@leathiques.com with subject "Data Request". We respond within 30 days.

Our website is intended for adults. We do not knowingly collect data from anyone under 16. Contact us immediately if you believe a child has submitted information.

Updates & Contact

We may update this policy periodically. We will notify registered customers by email for material changes and update the date at the top of this page. Continued use of our website after changes are posted constitutes acceptance.

For any questions about this policy or your data: